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    HP Solution Center Adobe Flash player error

    Please check this document to find the workaround solution for Print and Scan - HP Solution Center doesn't open

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    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

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Message 1 of 3
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Printer is not picking up paper

HP Recommended
HP Deskjet 2632

Hi, i've been through 'resetting' and cleaning of the  rollers but my printer is still not collecting the paper. It pulls it down slightly but then the rollers just keep turning and the paper doesn't get pulled in. I've tried different paper too.

 

Help appreciated!

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Message 2 of 3
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HP Recommended

Try flossing the paper path to make sure there are no obstructions. Get a thin piece of mylar and push it through the paper path, always in the direction of travel to avoid breaking any sensors or flags. Any blockage should be pushed out.

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Message 3 of 3
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HP Recommended

Thanks for the reply, i've tried pushing something through but I can't get it to come 'through the printer' i'm going to try a local repair shop.

 

Thanks for the advice.

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