Printer jammed

Ramya57 · ‎09-26-2023

It’s hp laser jet pro M403d model. S.No is [Personal Information Removed]. The problem is paper jammed. Once the cartridge powder is refilled the slightly powder spilled. After that printer output is jammed. It’s urgent. Please respond as soon as possible. And please give any contact of service engineers from your side. Thank you

Repairatrooper · ‎09-26-2023

If you installed a new toner cartridge and it is jamming then likely the cartridge is defective. Try reinstalling the old cartridge. If you refilled the cartridge and spilled toner then that is not going to be a billable service call to clean the printer. Either way, this is a user to user forum and not a direct line to HP Support. You need to go to support.hp.com and open a case there if you are looking to get a technician dispatched.

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Ramya57 · ‎09-27-2023

Thank you for your reply. But exact problem is not solved. Please send us some contact of technicians.

Repairatrooper · ‎09-28-2023

This is a user to user support forum, not a direct connection to HP technical support. You need to go to support.hp.com and open a case. If the unit is out of warranty, contact a local shop that provides service.

If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.

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