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03-26-2022 01:25 AM - last edited on 03-26-2022 10:34 AM by Ric_ob
Have tried everything but my paper won't feed. Cleaned the rollers, turned on and off, tried to print test paper, tried to push on paper as it's trying to feed, changed paper width adjuster. How can I get a service or see if it needs a new part?
04-01-2022 05:34 AM
Welcome to the HP support community.
I understand that your printer is not picking up paper, I am glad to assist you.
If you have tried all the steps mentioned in this HP document:- Click here
And if the issue still persists, this could be a hardware issue.
I am sending you a private message with the steps to talk to HP support.
Please check the mailbox icon at the top-right corner of this screen.
I hope this helps resolve this issue completely.
If this helps, please mark the public post as an accepted solution so that it benefits several others.
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