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04-07-2022 03:04 AM - last edited on 04-07-2022 07:19 AM by JessikaV
I have HP DESKJET 3720, printer is connected to laptop with USB and all settings are ok ( no fault in diagnosis and fix) but printer is not printing the document either in online, saved to laptop etc.
04-10-2022 07:40 AM
@Venkat279, Welcome to the HP Support Community! I’m here to help.
I see that you are not able to print. Do you get any errors?
- Which application are you trying to print from?
- Have you tried printing different types of documents like PDF, Word, or Webpages and check if the issue persists?
Try making a standalone copy from the flatbed glass and check if that works. By this, we can conclude if this is a hardware or a driver issue.
Run HP Print and Scan Doctor to diagnose and fix any driver issue
Click here to download the file. Once downloaded, make sure to run the file to start the installation and click on 'Fix printing'.
Hope this helps! Let me know how it goes.
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