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- HP Community
- Printers
- Printer Paper Jams & Feed Issues
- Printer paper stick.

Create an account on the HP Community to personalize your profile and ask a question
07-02-2024 11:03 AM
I have a new printer that have a plastic cover with a blue handle to lift for the paper to feed thru. How t
o it stay set so paper stop getting stuck. Instructions don't mention this critical part at all. When I close the printer top it pushes this piece back in lock position.
07-04-2024 07:48 AM
Hi @AM623,
Welcome to the HP Support Community
I understand you are facing an issue with your HP Product. Not to worry I will help you to get a resolution to resolve the issue.
To assist better:
- May I have the exact model name of the product? Refer to this document for steps to find the product details. Do not share your personal information such as serial, phone number, email ID, etc.
I hope this helps! Keep me posted.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution.
A_Gayathri
HP Support Community Administrator.