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‎02-12-2024 09:42 AM - last edited on ‎02-16-2024 10:40 AM by HP Administrator

HP Recommended
Product: HP OfficeJet Pro 9010e All-in-One Printer

Whilst clearing a paper jam the plastic page guide has come off the 2 small securing springs and there appears to be a small piece of a plastic tab has broken off.

Any ideas for a repair agent in the West Midlands - HP Support was fairly useless as not an "online fix" 

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my testing
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.