Printer repair

[RRC10015]

A month or so ago, my HP Officejet Pro 9025 printhead got stuck hard to the right. I tried all "fixes" I could find on HP websites and general Google searches. After giving up and buying a cheap printer to get me through the days ahead, I decided to open up the printer and see if I could figure out how to make it work again before carting it off to recycle. I did finally manage to dislodge the print head by manually turning the drive cog and, with right side panel off, move the latching device which freed up the printhead to be moved manually. After re-assembling the printer, I tested it and it would again print. However, prior to every print, the printer does a lot of whirring and other mechanical noises before picking up the paper and printing. This noise activity sometimes lasts a minute before printing -- previously it would start almost immediately after receiving the job from the spooler. It's almost as if it is searching or aligning something prior to printing. Any ideas as to what I can do to identify and fix this problem? 

[sandytechy20]

@RRC10015

Welcome to the HP support community.

I understand that your printer is not picking paper properly, I am glad to assist you.

If you have tried all the steps mentioned in this HP document:- Click here

And if the issue still persists, this could be a hardware issue.

I request you to talk to HP support.

They might have multiple options to help you with this.

1. Click on this link - https://support.hp.com/us-en/contact-hp?openCLC=true
2. Select the country.
3. Enter the serial of your device.
4. Select the country from the drop-down.
5. Click on "Show Options".
6. Fill the web-form. A case number and phone number will now populate for you.

Keep me posted.

If this helps, please mark the public post as an accepted solution so that it benefits several others.

Cheers.