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04-05-2021 02:34 PM
Wireless printer reported jam. Tried all steps to clean jam except sliding the print carriage which only moves a fraction to the left. Might that be the problem? If I power off, it also hangs. Have tired everything from updating firmware to doing a factory reset. Nothing works. Stuck in cycle of unplugging, plugging in, seeing jam, nothing to clear, won't power off (though sometimes it will).
In any event, currently a boat anchor. Do I need to toss it out? It was printing very nicely up to a few days ago.
04-08-2021 07:02 PM
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