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  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
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Guidelines
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HP Recommended
Microsoft Windows 10 (64-bit)

Printer won't print – it shows paper jam when there isn't one. I've cleaned out both back and front. There was a jam earlier. Turned printer off and on...60 seconds. Checked all other doors (ink cartridge). Machine clean. This is an HP OfficeJet Pro 8600. Had for 5 or 6 years....Love it. Is it salvageable?

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