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HP Recommended
Microsoft Windows 10 (64-bit)

Printer set up as wireless, when I try to print from laptop I keep getting message Printer out of paper . Paper tray has plenty of paper. The only way I can print is to remove paper then place paper back in he tray.  Printer is HP deskjet3520e all-in -One

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hello, 

 

I sense the issue could be with delay in printer sensor communication with software. Could you make blank copy and check if the issue still persists. This is to narrow down the issue.

 

Meanwhile you may try cleaning the rollers which could also be a root cause to the issue. Below is the URL that should help.

https://support.hp.com/us-en/product/hp-deskjet-ink-advantage-3520-e-all-in-one-printer-series/51655... 

Regards,
Jabzi

Give Kudos to say "thanks" by clicking on the "thumps Up icon" .


Click "Accept as Solution" if it solved your problem, so others can find it.
Although I am an HP employee, I am speaking for myself and not for HP.

View solution in original post

1 REPLY 1
HP Recommended

Hello, 

 

I sense the issue could be with delay in printer sensor communication with software. Could you make blank copy and check if the issue still persists. This is to narrow down the issue.

 

Meanwhile you may try cleaning the rollers which could also be a root cause to the issue. Below is the URL that should help.

https://support.hp.com/us-en/product/hp-deskjet-ink-advantage-3520-e-all-in-one-printer-series/51655... 

Regards,
Jabzi

Give Kudos to say "thanks" by clicking on the "thumps Up icon" .


Click "Accept as Solution" if it solved your problem, so others can find it.
Although I am an HP employee, I am speaking for myself and not for HP.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.