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‎04-25-2025 09:45 AM

HP Recommended

Paper jam in printer, unable to print any work

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1 REPLY 1

‎04-26-2025 07:23 AM

HP Recommended

@avi221188, Welcome to HP Support Community. 

 

Thank you for posting your query, I will be glad to help you. 
 

I'm sorry you're having trouble with your printer. Here are some steps you can follow to clear a paper jam:

  1. Turn off the printer and unplug it from the power source.
  2. Remove any loose paper from the input tray and output tray.
  3. Open the access doors (such as the ink cartridge access area) and gently pull out any jammed paper. Be careful not to tear the paper.
  4. Check the paper path and rollers for any remaining bits of paper or debris. Clean the rollers with a damp, lint-free cloth.
  5. Reconnect the power and turn the printer back on. Try printing a test page. 


You may refer to this link - Fix Paper Jam Errors | HP® Support

I hope this helps. 

 

Take care and have a good day. 

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Select "Yes" on the bottom left to say “Thanks” for helping! 

 

Max3Aj

HP Support 

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