• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about printers, Click here to check it out!
Locked

‎04-16-2024 04:27 PM

HP Recommended
Product: HP Smart Tank 7301 All-in-One
Operating System: Microsoft Windows 11

After applying the latest firmware (002.2315A) update, the printhead carriage no longer moves to the center when I open the cover. Resetting the printer does not help. Please look into this firmware issue. Thanks!

 

2 people had the same question
1 REPLY 1

‎05-01-2024 10:05 PM

HP Recommended

i have the same problem and also after reseting to factory default settings the wifi 802.11 and bluetooth connectivity stoped working, now i am forced to use USB or Ethernet connection. Please fix this issue as soon as possible.

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.