cancel
Showing results for 
Search instead for 
Did you mean: 
  • ×
    Information
    Need Windows 11 help?
    Check documents and videos on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents and videos on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
The HP Calculator Community Message Board is moving. While we prepare for the move, we are unable to accept new postings. During the move, you can look for help from other users by visiting https://www.hpmuseum.org/ . Or if you need technical support for your calculator visit: HP Calculators. .
wshuebner
Level 1
8 1 0 0
Message 1 of 2
159
Flag Post

Printing 4x6 photo paper with Officejet Pro 8720

HP Recommended
Officejet Pro 8720
Microsoft Windows 10 (64-bit)

I can print 4x6 protos fine on Hp proto paper, but they jam on the way out of the printer.  They have to make a turn on the way out and they jam every time.  I do not have a problem with normal letter sized paper. I am using a Officejet Pro 8720  

1 REPLY 1
Betty0610
HP Support Agent
HP Support Agent
19,240 19,197 1,047 976
Message 2 of 2
Flag Post
HP Recommended

@wshuebner

 

Welcome to the HP Support Community.

 

What is the weight of the photo paper being used? Is this is the first time you're trying to print photos?

 

Try a firmware update: https://support.hp.com/in-en/document/c02919168

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!

 

Thanks!

 

Have a great day!


I am an HP Employee

Was this reply helpful? Yes No
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation