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HP Recommended

Hello, I am trying to print cardstock on my HP ENVY 6455 [personal information removed]. I have tried different settings, I have youtubed the issue, and I have googled the issue. I cannot seem to get a clear answer on whether or not this printer will allow me to print on cardstock, and if it can............HOW!!!!!!!!


Thank you!

HP Recommended



Welcome to the HP User Community.


Printer supports HP Card paper in the weights listed in the Specifications document


 Product Specifications for the HP ENVY Pro 6455 All-in-One Printer (5SE45A)

Section Paper Handling


Media weight supported (metric)
A4: 60 to 90 g/m²; HP envelopes: 75 to 90 g/m²; HP cards: up to 200 g/m²; HP 10 x 15 cm photo paper: up to 300 g/m²
Media weight supported (U.S. standard)
Letter: 16 to 24 lb; HP envelopes: 20 to 24 lb; HP cards: up to 53 lb; HP 4 x 6 inch photo paper: up to 80 lb
Media types
Plain Paper; HP Photo Papers; HP Matte Brochure or Professional Paper; HP Matte Presentation Paper; HP Glossy Brochure or Professional Paper; Other Photo Inkjet Papers; Other Matte Inkjet Papers; Other Glossy Inkjet Papers; Plain Paper, Light/Recycled


Details / Additional Information - Ignore if not relevant




  • Windows / MacOS >> Install the Full Feature Software / full driver printer software
  • Mobile Device - Determine if supported > Install the HP Smart application
  • Windows / MacOS / Mobile >> Alert the printer to the paper size & type loaded in the printer (Tray and Paper Management)
  • Windows / MacOS >> Set the Printing Preferences - Shortcut and options to the current job
  • Mobile - Set the paper size and type (in EWS), then open the item to be printed.




  • If the paper size is supported, check the paper type (media) for a paper that will work with that paper size.
  • Paper type not listed?  Look for type "thick", "Brochure", "Professional", or possibly "Other matte"
  • Not all paper is compatible with duplex printing
  • "Photo Paper" cannot be selected as a means to trick the printer into accepting heavier paper.




Full Feature / Full Solution printer Installed

The software / program used to view and submit the printer job

A Supported (selected) combination of paper weight, paper size, and paper type


References / Resources


Video help - Install Printer software:  HP Envy 6055 | HP Envy Pro 6455 : Download & Install HP Full solution software on Win 10 Computer


Example - Retain / Modify (Edit) / Check the Paper Size & Type - Tray and Paper Management



Printing Preferences:  HP print settings guide (Windows, Mac)



HP Printer Support Home Page - References and Resources – Learn about your Printer  - Solve Problems

 “Things that are your printer”

NOTE:  Content depends on device type and Operating System

Categories Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), more

When the website support page opens, Select (as available) a Category > Topic > Subtopic

HP ENVY Pro 6455 All-in-One Printer 


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