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01-25-2022 02:30 PM
I’m having a terrible time figuring out how to use this new printer.
I need a printer that prints envelopes easily. I kept getting a message the printer doesn’t support size 10 envelopes even though size 10 envelopes is one of the choices. I’m puzzled and extremely frustrated to think I might have to chose my paper size EVERY TIME I change from printing letters to envelopes.
After several tries it FINALLY printed my envelopes but I’m not sure why or what I did to make them print. There is NO HANDBOOK that goes through the steps.
I had an HP 8610 workhorse that gave up the ghost. I read articles about a good replacement and 9015e was suggested.
I need help with solving this or I’m going to have to find another computer which probably means ditching HP.
02-07-2022 12:11 AM
Welcome to the HP Support Community.
Please check if this video helps you: https://www.youtube.com/watch?v=sRG1UgmDQ50
Let me know if this helps.
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