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HP Recommended

I use HP Smart Tank 720 Printer for my daily needs, where I need to print Bank Cheques and Legal sized Stamp Paper as well. But, whenever I try to print anything on either of the mentioned papers, it jams inside the printer. Looks like it can not take the thickness; although all other printers within the same range can print on Cheques and Stamp Paper without any issue.

 

Is there any configuration that I need to do, to be able to print the aforementioned papers?
Thanks in advance!

1 REPLY 1
HP Recommended

Hi @Zadid,

 

Welcome to the HP Support Community.

Thank you for posting your query, I will be glad to assist you.

 

I see that you are facing an issue with your Printer.

Kindly refer to the below image and confirm if the media you are using is supported by your printer

 

Irwin6_0-1699282122991.png

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

I hope this helps.

Take care and have a great day ahead!

 

Irwin6

HP Support

Irfan_06-Moderator
I am an HP Employee

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