I want to print my photos using glossy photo paper, 8.5 x 11 (21.6 cm x 27.9 cm). But when I load the photo paper the paper pick rollers will not pull the paper into the printer. I get the paper jam error. Seems that the glossy paper is too smooth to pull the paper in. I cleaned all the rollers on the printer. Does anyone have a resolution for this. I just bought a pack of photo paper and can't the the printer to accept the paper. Please help.