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12-30-2021 12:09 PM
Before I downloaded W 11, when printing both sides of the page was not a problem.
Since I downloaded W 11, every time I want to print both sides on the same page/paper, I get this Option Pls see below :
Is any way that I can cancel it out or deleted all together? And get back to the old system?
12-31-2021 11:01 AM
Welcome to the HP Community.
Duplex feature installed? (Model Dependent)
Control Panel > icon view > Devices and Printers
Right-Click Printer > Printer Properties > tab Device Settings
Beneath Installable Options > Automatic Duplexing Unit > Select / Verify Installed > OK
Try the "Offline" version of the doctor.
Resource – Choose the right doctor for the job
Click the green Download Now option / box
If the problem / issue is one or more of
- Printer is Offline
- Cannot print in Color
- Duplex printing has disappeared
- Installation continues to fail
Try this “Offline” Doctor version:
After the doctor runs, Restart the computer and log in.
Doctor will finish any necessary setups.
NOTES – The “Offline” doctor
As a result of repairing issues,
Offline / Color check / Duplex check version of the Doctor may replace the printer or add a “(Copy 1)” version of the driver in Devices and Printers.
If there are two printers in Devices and Printers,
If one of them does not work,
Try sending your job to the “Copy 1” named printer.
If you want / need to rename the “Copy 1” printer:
Open Control Panel > icon view > Devices and Printers
Right-Click on the printer name > Printer Properties > Tab General >
In the top box, Edit the name of the printer (For example, remove the part that says “Copy 1”)
Click Apply / OK to save change
NOTE: The name change may take a bit of time (a few minutes), else Restart the computer and log in.
“Things that are your printer”
NOTE: Content depends on device type and Operating System
: Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), more
When the website support page opens, Select (as available) aCategory > Topic > Subtopic
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