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HP Recommended
HP OfficeJet 5258 All-in-One Printer
Microsoft Windows 11

Before I downloaded W 11, when printing both sides of the page was not a problem. 

Since I downloaded W 11, every time I want to print both sides on the same page/paper, I get this Option Pls see below :

Is any way that I can cancel it out or deleted all together? And get back to the old system?

Thank you

HPPrintBothSides.jpg

1 REPLY 1
HP Recommended

@Iketeim 

 

Welcome to the HP Community.

 

First check:

Duplex feature installed? (Model Dependent)

Control Panel > icon view > Devices and Printers

Right-Click Printer > Printer Properties > tab Device Settings

Beneath Installable Options > Automatic Duplexing Unit > Select / Verify Installed > OK

 

Next...

 

Try the "Offline" version of the doctor.

 

Resource – Choose the right doctor for the job

 

Open Website

HP Print and Scan Doctor for Windows

Click the green Download Now option / box

Wait!

If the problem / issue is one or more of

 

  • Printer is Offline
  • Cannot print in Color
  • Duplex printing has disappeared
  • Installation continues to fail

 

Try this “Offline” Doctor version:

https://ftp.hp.com/pub/printers/hppsdr/patches/HPPSdr.exe

 

 

After the doctor runs, Restart the computer and log in.

Doctor will finish any necessary setups.

 

 

NOTES – The “Offline” doctor

 

As a result of repairing issues,

 

Offline / Color check / Duplex check version of the Doctor may replace the printer or add a “(Copy 1)” version of the driver in Devices and Printers.

 

If there are two printers in Devices and Printers,

If one of them does not work,

Try sending your job to the “Copy 1” named printer.

 

Later

If you want / need to rename the “Copy 1” printer:

Open Control Panel > icon view > Devices and Printers

Right-Click on the printer name > Printer Properties > Tab General >

In the top box, Edit the name of the printer (For example, remove the part that says “Copy 1”)

Click Apply / OK to save change

 

NOTE:  The name change may take a bit of time (a few minutes), else Restart the computer and log in.

 

++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++

 

HP Printer Support Home Page - References and Resources – Learn about your Printer  - Solve Problems

 “Things that are your printer”

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), more

When the website support page opens, Select (as available) a Category > Topic > Subtopic

HP OfficeJet 5258 All-in-One Printer 

 

Thank you for participating in the HP Community.

The Community is a separate wing of the HP website - We are not an HP business group.

Our Community is comprised of volunteers - people who own and use HP devices.

Click Helpful = Yes to say Thank You.

Question / Concern Answered, Click "Accept as Solution"

Dragon-Fur

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.