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11-16-2021 11:08 PM
I am trying to print onto cardstock with my HP ENVY 6000 series printer, specifically the 6055e HP+ version. I am unsure if this is possible since it seems like the paper keeps getting stuck in the printer and ends up with nothing but smeared ink on it when I try to take it out. I don't know what settings I would need to select to make this possible, if it is at all.
11-17-2021 10:49 AM
Welcome to the HP Community.
The Envy 6055e printer is rated to print on the following paper types / weights:
|Media Weights Supported, By Paper Path (Imperial)||Letter: 16 to 24 lb; HP envelopes: 20 to 24 lb; HP cards: up to 53 lb; HP 4 x 6 inch photo paper: up to 80 lb|
|Media Weights Supported, By Paper Path (metric)||A4: 60 to 90 g/m²; HP envelopes: 75 to 90 g/m²; HP cards: up to 200 g/m²; HP 10 x 15 cm photo paper: up to 300 g/m²|
Media sizes supported (metric)
A4; A5; B5; DL; C6; A6
Media sizes supported (U.S. standard)
Letter, 4 x 6 in, 5 x 7 in, 8 x 10 in, No. 10 envelopes
Media sizes, custom (metric)
Simplex: 76.2 x 127 to 216 x 297 mm; Duplex: 76.2 x 127 to 216 x 297 mm
Media sizes, custom (U.S. standard)
Simplex:3 x 5 to 8.5 x11.7 in; Duplex:3 x 5.5 to 8.5 x 11.7 in
Plain Paper; HP Photo Papers; HP Matte Brochure or Professional Paper; HP Matte Presentation Paper; HP Glossy Brochure or Professional Paper; Other Photo Inkjet Papers; Other Matte Inkjet Papers; Other Glossy Inkjet Papers; Plain Paper, Light/Recycled
It is necessary that the printer be aware of the paper loaded in the tray.
This printer lacks a display panel - use the Embedded Web Server (EWS) to configure / check Tray and Paper settings.
When using HP Smart Mobile, paper size / type must be set before the item to be printed is opened / viewed.
Example - Retain / Modify / Check Paper Size & Type - Tray and Paper Management
Whether you have access to the full range of features supported by the printer depends on having installed the Full Feature Software / full driver printer software for the printer.
Printing Preferences is used to select a Shortcut and other settings as a "Preferred" default.
Set the Preferences – Windows
- This section is not applicable to Mobile Printing.
- Access to the complete Printer Preferences requires having installed the Full Driver printer software.
- Printing Preferences are available directly from the driver.
- Printing Envelopes? See NOTE
Control Panel > icon view > Devices and Printers
Right-Click on your printer > Printing Preferences
- When called from within printing software / applications, Printing Preferences might be called "Printer Properties" / "Shortcuts" / “More Settings” / “Properties” / "Printer Setup" or similar.
- No Size? If the size of the Paper Size is not included in the Drop-down list, consider / try: Create a Custom Paper Size Form. Reference: HP Printers - Creating Custom Paper Sizes
NOTE >> Word > Mailings > Envelopes :: Preferences and Envelopes
Select / leave Printing Preferences Shortcut to "Everyday Printing" or something equally benign.
Example - Printing Preferences - "Everyday Printing" Shortcut and options
Where you adjust the Shortcut / Paper Size / Paper Type for the current job depends on which software / application you are using.
Which software you use depends on the type of task and the content you are printing.
Adobe Reader DC might be better for booklet printing
HP Smart supports Scan and Print for PDF and Photo / Image files.
Duplex is not supported on all paper sizes / types.
Example - Simple Document Print - PDF
References / Resources
Adobe Reader DC – Install Whether You Use It or Not
If you have not done so,
HINT: Watch out for and UNCHECK unwanted extra software
NOTE: Adobe Reader DC software can be installed even if you do not normally open / view / print PDF files directly from the Adobe Reader DC software.
“Things that are your printer”
NOTE: Content depends on device type and Operating System
: Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), more
When the website support page opens, Select (as available) aCategory > Topic > Subtopic
Printer and HP+ service
>>> Open your HP+ Printer Homepage > > Click link in the box
Note that Concierge assistance is only available for registered HP+ printers.
NOTE: Where available, the Homepage website for the non HP+ model includes any missing "Category" sections not found in the HP+ printer site. What? The “+” and “not +” printers are the same printer – HP+ is a benefit / service.
Excerpted – Section Disclaimers
Dual-band Wi-Fi™: Wireless operations are compatible with 2.4 GHz and 5.0 GHz operations only. Learn more at HP Printers - Mobile Printing Solutions Compatible with HP Printers . Wi-Fi is a registered mark of Wi-Fi Alliance®. Supports both 5.0 GHz and 2.4 GHz using up to 112 non-overlapping channels v. only 3 non-overlapping channels for 2.4 GHz only. Supports 5.0 GHz band (up to 150 mbps) v. 2.4 GHz band (up to 72.2 mbps). Internet access must be purchased separately.
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