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HP Recommended

Printer will not print on photo paper 

1 REPLY 1
HP Recommended

@Sue202324 

 

Welcome to the HP English Community --

 

Without the slightest context, there is no way to know why that is the case.

 

The more information you provide the more likely you will receive a response and perhaps an offer to help.

 

For example,

 

Product / Printer Model:  ?

Operating System:  ?

Software / Application:  ?

Connection Type:  ?

Content / File Type:  ?

Job type:  ?

 

and

 

Is the printer clean and ready to print?

 

Have you ever printed photos on photo paper using this printer?

 

Is the photo paper size and weight supported by the printer Specifications?

 

Is the printer aware of the paper size / type settings?  Tray and Paper

 

Is the paper loaded correctly?

 

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References / Resources

 

HP Printer Home Page - References and Resources

Learn about your Printer - Solve Problems

 

“Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE: Content depends on device type and Operating System

 

Categories: Warranty Check, Alerts, Troubleshooting, Ink & Paper, HP Software & Drivers / Firmware Updates, Setup & User Guides, Product Specifications, Account & Registration, Warranty & Repair

 

Open 

 Product Home - Printers

 Enter the device type and model name of your HP product

OR

 Select a saved product from HP Account Dashboard

 

Thank you for participating in the HP Community --

People who own, use, and support HP devices.

 

Dragon-Fur

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.