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pjenkins1
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Printing with photo paper

HP Recommended
Dell Precision 5550
Microsoft Windows 10 (64-bit)

I can't get the HP Premium Plus photo paper to print without jamming.

Is there a setting/way to use this photo paper with this printer?

 

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Dragon-Fur
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HP Recommended

@pjenkins1 

 

Dell Precision 5550 appears to be a Dell workstation - not an HP printer.

 

In general, HP printers support different types of Media.

Make sure the Media type is supported >> open and check the printer category Product Information > Specifications

 

NOTENot all printers support / tolerate the "Premium Plus" photo paper.

 

What else?

When the paper is loaded into the printer, the Media type must be set / selected.

If the printer includes a text input display panel,

Right after the paper is loaded and the tray door is closed > "Modify" / change the paper type and size

and / or

The printer preferences must be adjusted to reflect the shortcut / settings for the current job.

 

General Example

 

Check / Adjust / Retain the Paper at the Printer Display Panel

 

Open Printer Tray,

If you have not yet done so, add desired paper type

Close Tray

IF applicable for your printer:

Look for a message on the Printer Control / Display Panel,

Click Modify (wording varies), set the paper size and type, Click OK

 

NOTE:  If the size of the Paper Size is not in the Drop-down menu, Select Custom (likely the last selection in the list)

 

 

Set the Preferences - Windows

 

  1. Check / enable the printer as the “Default Printer”

 

Settings > Devices > Printers and scanners

UNCHECK (clear box) Let Windows manage my default printer

Select (Left-Click) your printer from the list of printers > Manage > Set as Default

 

 

  1. Select and adjust settings in each category for the Media (kind of paper), source (tray), and paper size.

 

Settings > Devices > Printers and scanners

Left-Click on (your) Printer > Manage > Printing Preferences

 

Next

Tab Printing Shortcuts > Click / Highlight your preferred shortcut > Click Apply > Click OK to exit

 

NOTE - Make changes to a Shortcut

  • Select a shortcut and adjust the settings for paper, source (tray), other settings / Tabs
  • If there is a More > section, check / adjust settings in the sub-sections > Click OK to save sub-menu changes
  • If supported, save the edited shortcut or use “Save As” or “Create Custom Shortcut” to save under a new name
  • Click OK to save the setup

 

References / Resources (Find help)

 

HP Printers - Print Driver Settings Guide (Windows)

 

HP Printers - How to Print Photos (Windows)

 

HP Printers - Paper Jam Error

 

Printer  Home Page - References and Resources – Learn about your Printer  - Solve Problems

 “Things that are your printer”

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, User Guides / Manuals, Product Information (Specifications), more

When the website support page opens, Select (as available) a Category > Topic > Subtopic

Open Support Home

Enter the name of your HP device

 

Thank you for participating in our HP Community.

We are a volunteer community workforce dedicated to supporting HP technology

Click Thumbs Up to say Thank You for the help.

If the answer helped resolve your issue, Click "Accept as Solution" .

 

 

 

Dragon-Fur

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