Printing with photo paper

[pjenkins1]

I can't get the HP Premium Plus photo paper to print without jamming.

Is there a setting/way to use this photo paper with this printer?

[Dragon-Fur]

@pjenkins1 

Dell Precision 5550 appears to be a Dell workstation - not an HP printer.

In general, HP printers support different types of Media.

Make sure the Media type is supported >> open and check the printer category Product Information > Specifications

NOTE:  Not all printers support / tolerate the "Premium Plus" photo paper.

What else?

When the paper is loaded into the printer, the Media type must be set / selected.

If the printer includes a text input display panel,

Right after the paper is loaded and the tray door is closed > "Modify" / change the paper type and size

and / or

The printer preferences must be adjusted to reflect the shortcut / settings for the current job.

General Example

Check / Adjust / Retain the Paper at the Printer Display Panel

Open Printer Tray,

If you have not yet done so, add desired paper type

Close Tray

IF applicable for your printer:

Look for a message on the Printer Control / Display Panel,

Click Modify (wording varies), set the paper size and type, Click OK

NOTE:  If the size of the Paper Size is not in the Drop-down menu, Select Custom (likely the last selection in the list)

Set the Preferences - Windows

1. Check / enable the printer as the “Default Printer”

Settings > Devices > Printers and scanners

UNCHECK (clear box) Let Windows manage my default printer

Select (Left-Click) your printer from the list of printers > Manage > Set as Default

1. Select and adjust settings in each category for the Media (kind of paper), source (tray), and paper size.

Settings > Devices > Printers and scanners

Left-Click on (your) Printer > Manage > Printing Preferences

Next

Tab Printing Shortcuts > Click / Highlight your preferred shortcut > Click Apply > Click OK to exit

NOTE - Make changes to a Shortcut

• Select a shortcut and adjust the settings for paper, source (tray), other settings / Tabs
• If there is a More > section, check / adjust settings in the sub-sections > Click OK to save sub-menu changes
• If supported, save the edited shortcut or use “Save As” or “Create Custom Shortcut” to save under a new name
• Click OK to save the setup

References / Resources (Find help)

HP Printers - Print Driver Settings Guide (Windows)

HP Printers - How to Print Photos (Windows)

HP Printers - Paper Jam Error

Printer  Home Page - References and Resources – Learn about your Printer  - Solve Problems

 “Things that are your printer”

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, User Guides / Manuals, Product Information (Specifications), more

When the website support page opens, Select (as available) a Category > Topic > Subtopic

Open Support Home

Enter the name of your HP device

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