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HP Recommended
Pro 8710 all-in-one
macOS 10.15 Catalina

I can't print photos, on card stock nor on Christmas cards.

HP Recommended

Hi @sfcdrg,


I'd like to help!


To assist better -

  1. What is the size and weight of the paper you are trying to print?
  2. What's the application you are trying to print from? Have you tried printing from a different application or devices? 

To know the supported sizes and type , refer to Printer Specifications for HP OfficeJet Pro 8700 Printers


Meanwhile, Follow the below instructions to print photos-


Print the photo

Open the print dialog to select and change available settings when printing photos.


Print settings and menu names vary by printer and the application you are printing from.

  1. Before printing, edit the photo to improve colors, brightness, contrast and any other appearance settings.

  2. Open the photo, click File, and then click Print. For the Photos app, select a layout, and then click Print.

    The print settings window opens.

  3. If you do not see the following options in the window, click Show Details.

    Example of print settings with Show Details  selected

  4. Select your printer from the Printer menu.

  5. Some printers offer predefined Presets for photo printing. From the Presets menu, select an option that applies to your print job or paper type.

  6. From the Paper Size menu, select the paper you are printing on. If necessary, click the arrow at the top or bottom of the pop-up menu to display more sizes.

    Some paper sizes have multiple options. Make sure to select the correct borderless paper size, such as 4x6 in/10x15 cm Borderless, if you want to print a borderless photo.

  7. Select the Orientation of the photo (portrait for vertical or landscape for horizontal).

  8. Click the unnamed print options menu at the center of the dialog to access more print settings.

    Unnamed print settings pop-up menu open with Layout selected

  9. Make any print job settings changes. Refer to the following list for more information.

    • Paper type: Selecting the correct paper type ensures the printer properly applies the ink to the paper you loaded in the printer. Click Media & Quality, and then click the Paper Type menu.

    • Paper tray: Select the tray you loaded the photo paper into, if your printer has more than one tray. Click Media & Quality, and then select an option from the Feed from menu.

    • Print in color or black and white: Select or de-select Black & White on the main dialog. The Presets menu also includes color and black and white options.

    • Adjust print quality: Click Media & Quality, and then move the Quality slider to the desired setting.

    • Add or remove a border: Click Layout, and then click the Border menu to select a border width or select None for borderless prints.

    • Mirror printing: Reverse an image or document for printing iron-on transfers. Click Layout, and then select the Flip horizontally option.

  10. Click Print.

You may refer - How to Print Photos (Mac)


Hope this helps! Keep me posted. 


And, Welcome to the HP Support Community. 


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