Create an account on the HP Community to personalize your profile and ask a question
11-19-2021 12:34 PM
I'd like to help!
I understand the printer is printing blank pages.
To assist better-
1) Does the copy print out the same way?
2) What's the application you are trying to print from? Have you tried printing from a different application or device?
While you respond to that, let's print a Print Quality Diagnostic page -
On the control panel, swipe down to open the Dashboard, and then touch the Setupicon.
Swipe up on the display, touch Reports, and then touch Print Quality Report.
Post the Print Quality Diagnostic page here so we can help you further.
You may also refer to this document with steps to fix the " Print Quality Issues" issue applicable for your printer - Print Quality Issues
Also, try updating the printer's firmware - HP Printers - Updating or Upgrading Printer Firmware
Hope this helps! Keep me posted.
And, Welcome to the HP Support Community
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Yes" on the bottom right to say “Thanks” for helping!
Didn't find what you were looking for? Ask the community