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- HP Community
- Printers
- Printer Paper Jams & Feed Issues
- Problem with standard rear door Laser Jet E60155
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11-27-2024 12:25 PM
Good afternoon. I would like your help to try to solve a problem, it shows the warning that the standard rear door is open, but it is physically closed, I checked the door closing switch and it did not give me any activity, change the DC Controller to determine if that was the case. the problem, but the alert continues.
11-27-2024 01:25 PM
If the switch gives no activity I would suspect the switch before the DC controller. Or the nub on the back door that presses the switch is broken.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.
11-27-2024 04:14 PM
Use the diagnostics menu to test switches. There are 2 switches on the cartridge door and one switch on the fuser door. If you look at the fuser door you will what is basically a plastic U that pivots. As you shut the door the upper part comes into contact with the fuser and pushes the bottom half into the slot where the interlock switch is.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.
11-27-2024 05:10 PM
Based on checking a similar unit in my shop I would say that just depressing the switch on the right be considered unreliable as when in test mode, closing the door triggers the flag test but just pressing in at the location on the right does not
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.