• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
Locked

‎12-18-2020 08:54 AM

HP Recommended
Product: Office Jet Pro 8740
Operating System: macOS 10.13 High Sierra

Does anyone have a fix for the HP Office Jet 8740 misreading when using card stock?  It's supposed to handle 110# card stock, but often misfeeds.

Category:
1 REPLY 1

‎12-18-2020 08:59 AM

HP Recommended

I finally took a piece of card stock and folded over one end, making a 1 3/8" ramp, coming to the top of the drawer back wall.  I can only do one at a time, but at least each one feeds correctly and comes out with the same edges. 

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.