Replace main printer tray for HP Pagewide Pro MFP 477dw

[trickyt1957-hp3]

The flimsy piece of plastic to which the spring (shown in the bottom right hand corner of the picture) was attached  has snapped off.  It's so small and flimsy for a very powerful job, it's not surprising that it broke,  I don't understand why it was plastic and not a stronger material like metal.   Printing form that tray is now impossible.  Anyway, I now have to replace the print tray.  Where can I buy a new replacement printer tray?   I am in Switzerland.

[Repairatrooper · Accepted solution]

Refer to this KB article on sourcing parts https://h30434.www3.hp.com/t5/Printers-Knowledge-Base/How-to-find-replacement-paper-trays-or-any-oth...

[trickyt1957-hp3]

many thanks

[trickyt1957-hp3]

I found a manual solution to the broken plastic/spring in the HP paper tray.

The solution involved using a very thin plastic zip-tie to wrap around the end of the spring then underneath the mechanism with the cogwheel.  Solved with a zip-tie.   Since this may be a little tricky to visualize, I am enclosing some close up photos which may help someone else with the same problem.  The scratches on the plastic were from me testing whether I could drill a hole to connect to the spring..  The printer tray now works again thanks to the zip-tie.  It's a little fiddly to do, but I am 70 years old , so if I can do it, anybody can.