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- HP Community
- Printers
- Printer Paper Jams & Feed Issues
- Replacement Film Assembly

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09-27-2023 12:04 PM
Hello there. I have an HP M227fdw printer that has some marks when scanning with the Automatic Document Feeder (ADF). I have traced the problem to the plastic guard that covers the glass for the ADF. It is scratched up from lots of use. The HP documentation here says that part is replaceable. https://www.manualsdir.com/manuals/841598/hp-laserjet-pro-mfp-m227fdw.html?page=171
I can't seem to locate this part to purchase and the scanner will not function without it. Trying to find a genuine HP part before I go about a custom solution.
09-27-2023 03:49 PM
They make one for the M477 series, it is not listed as compatible, but that might be an oversight. Part number is B3Q10-00060. Can you post a picture of yours with measurements and I can compare and advise.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.