Hi, I have the same issue, a small part at the bottom back of the paper tray broke off and the printer now shows "paper tray not shut".
I had Whatsapp contact with HPsupport staff, but they said because this is not a guarantee issue they cannot help me and could not say if I can purchase a replacement. They advised me to glue the part, but this doesn`t work, the part is too small.
Can anybody else advise me where to purchase a replacement paper tray - I had a look at retailers like Curry`s (where I had bought the printer) but they don`t sell it.
I would have to throw away an otherwise perfectly fine printer (because of a tiny little part)!
Would certainly not re-purchase an HP printer in that case.
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