I noticed that this problem happened to someone else 7 years ago with a different printer. Printer has two feeder trays. The same thing happens while using both: the envelope prints 1 7/8" too far to the right, yet on the screen, it looks correct. The settings in Wordfor sure, are set to a #10 envelope. This printer has a middle feeder. And please do not tell me to uninstall and reinstall- I have done that 2x. Thank you.
Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".