Samsung CLP-620ND

[Dalexx]

The printer jams each time I try to print.  It continually feeds paper until it jam internally. Is it a software or hardware issue?  Firmware?  Does any body know a solution?  I only was able to print the configuration report once.  Thanks 

[Valsimot]

It's probably a hardware issue.

Put only 1 sheet of paper in the tray and print a 1-page job to see will it print without jam.

[Dalexx]

Thanks, I think it is the feeding try.  I can print by using the bypass tray. No problem.  Even just one page in the bottom feeder it jams.  Do you know of any fix to the feeding tray problem?  

Thanks

Dalexx

[Valsimot]

You now know that issue is in the bottom tray feed mechanics, without disassembly it's hard to know what is causing the problem.

[Dalexx]

Thanks, for your help.