I have a 4 year old printer that gives the "jam inside machine" error every time I print. When I remove the paper tray to clear the jam, there is no paper stuck in the machine, just a loose paper underneath the tray. I verified there is no jam in the rear area, either.
When I open the rear door, it clears the error but the next print job throws the same error.
Anyone else run into this? Any suggestions? I don't live in an area where I can take it in to be fixed, and of course the extended warranty just expired. I am comfortable with electronics and a soldering iron so I can fix it myself, it possible.
Check the pickup roller and make sure that it looks clean and has fine fingerprints on it.
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Thank you for the suggestion. I checked the pickup rollers, wiped them with a microfiber cloth to remove any dust, and tried again to print: same error.
I remembered that a few months ago I had an error code "a1-4111" which I tracked down to the little foam stickers on the actuator arm that had slipped. I fixed it and haven't had issues since then... but now I wonder. My understanding (from reading other posts about the actuator) is that motor is involved in the timing control of paper. The post I read, on another forum, said there is another solenoid somewhere deeper that pairs with this one. Could this be related to the issue I'm seeing now with the false jam?
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