Skewed prints and scans

[JamesMackay4]

My prints and scans have suddenly started printing skewed and subesquent pages/ scans are moving down the page in portrait and simlarly to the left on landscape. Any idea how to fix this?

[Raj_05]

Hi @JamesMackay4,

Welcome to HP Support Community.  

Thank you for posting your query, I will be glad to help you.

If your HP Envy 5030 printer is producing skewed prints and scans, there are a few things you can try to fix the issue.

• Check the alignment: Make sure the paper is properly aligned in the paper tray and that the guides are snugly holding the paper in place.
• Clean the scanner glass: If the scans are coming out skewed, it could be because there is dirt or debris on the scanner glass. Clean the scanner glass with a soft, lint-free cloth.
• Check the paper type and size settings: Make sure the paper type and size settings on your printer are set correctly. If the printer is set to print on a different paper size or type than what is in the tray, it can cause skewed prints.
• Check the printer driver: Ensure that you have the correct printer driver installed on your computer. If you're not sure which driver you need, you can download the latest driver from HP's website.
• Calibrate the printer: Most printers have a calibration option in the settings menu. This will ensure that the printer is properly aligned and calibrated to produce accurate prints and scans.

I hope this helps. 
 

Take care and have a good day.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Alden4
HP Support 

[JamesMackay4]

Thanks for your advice. All very helpful. 

However, they did not solve the problem. I eventually realised that the paper path cover was incorrectly fitted from the last time I had a paper jam. Tefitted correctly it is now working welll again. Thank you very much.

[Raj2111]

@JamesMackay4 

Your welome.

Thank you for being a Valuable Member of our HP Family.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution.

-Regards,