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07-12-2021 04:04 PM
Hi! I had a severe cardstock paper jam from tray 1 that was not accessible front the front or back of the printer. I removed tray 2 and turned my printer over to access the paper, which I had to slowly cut and slide out of the small space which was exposed. Thankfully I got it all out, but one small white piece of plastic popped out of the printer. I can’t figure out how to reattach it. SOS.
07-12-2021 09:39 PM
Watch this video for instructions https://www.youtube.com/watch?v=_mSHHBxcrT4
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.
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