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- HP Community
- Printers
- Printer Paper Jams & Feed Issues
- Squeaky rollers after paper jam cleared

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01-01-2023 11:12 AM - edited 01-01-2023 11:13 AM
Printer jammed with cardstock paper (it never could handle cardstock above a 90 g/m, even with “thick paper” selected). I cleared the jam and now the rollers squeak horribly when printing on regular paper. Do I need to clean them; and if so, how?
01-04-2023 08:18 AM
Hi @SpaceSam,
Welcome to the HP Support Community.
I'd like to help!
This looks like a hardware issue.
This situation will need some additional support from our internal teams in HP. For that to happen, we will give you additional instructions/information via Private Message.
Please check your inbox on the forums page for the private message.
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Nal_NR-Moderator
I am an HP Employee