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Stiff top cover on HP Envy 5544

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HP Envy 5544
Microsoft Windows 10 (64-bit)

HI

I had to replace a printer cartridge earlier today and found that the top cover of the printer was very stiff and therefore difficult to open. I managed to open it but the creaking noise was a bit worrying!

I wondered whether there is some lubrication required but I'm nervous about damaging the printer,

Does anyone have any experience of this or any suggestions please? It doesn't seem to be covered in the manual.

Many thanks

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HP Support Agent
HP Support Agent
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Message 2 of 2
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HP Recommended

@RichardHW54

 

Welcome to the HP Support Community.

 

I recommend you to contact the HP Support Team regarding this as this could be a hardware issue.

 

Link: www.hp.com/contacthp/

 

Note:  Select the country accordingly to get the contact details for support.

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Accept as solution" button, that'll help us and others see that we've got the answers!

 

Thanks!

Have a great day!


I am an HP Employee

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