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HP Recommended
HP OfficeJet Pro 6960 All-in-One Printer

THE PRINTER PRINT ONLY WHITE SHEET. BUT NOT WHEN YOU MAKE PRINT FOR CLEAN CARTDRIGE OR OTHER INTERNAL FUNCTION.

THANKS

1 REPLY 1
HP Recommended

Hi @JACOPO2007,

Welcome to HP Support Community. This is a great place to post questions and find answers.

Thank you for posting your query. I will be glad to help you.

 

In order to understand the issue and help you, please get back to me with the details listed below:


- Operating system (including revisions made with service packs, 32-bit or 64-bit, etc.)
- Connection method - USB, physical LAN, or wireless?
- Error messages - on the printer display and/or computer, any patterns for flashing lights.
- Any system changes before the problem starts (Example: Operating System Update, Software installation).

Take care and have a great day ahead.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Rainbow23 - HP Support.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.