• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Do you need the WPS PIN to connect your printer? Click here for tips and tricks!
Locked

‎01-30-2021 10:37 PM

HP Recommended
Product: HP ENVY 4510 SERIES
Operating System: Microsoft Windows 10 (64-bit)

I PRINTED OUT SOME LABELS AND THE SECOND BATCH GOT GLUE LABELS STUCK IN FEED SPROCKETS AND WON'T FEED PAPER THROUGH THE SPROCKETS CAUSING PAPER JAMS. I LOST MY MANUAL, SO, IS THERE ANY WAY THAT I CAN GET THE STUCK LABELS OUT OF THE SPROCKET FEED & PRINT AGAIN? DOES THAT FEED COME OUT SO I CAN CLEAR IT?

Category:
1 REPLY 1

‎01-31-2021 11:12 AM

HP Recommended

If you go to support.hp.com you can download the user guide that would have shipped with your unit, however there is limited descriptions on disassembly for inkjet printers. They were never designed to disassembly in the field.

If you find the information provided useful or solves your problems, help other users find the solution easier by giving kudos and marking my post as an accepted solution.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.