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TRYING TO PRINT ON CARD!

HP Recommended
HP DeskJet 2724
Microsoft Windows 10 (32-bit)

This is a new printer and it's not allowing anything thicker than copy paper through!  I'm trying to feed 200 gsm card through (which I was told is OK), and it keeps jamming.  Won't this printer print anything thicker than ordinary copy paper?  I've just sent another 2700 series one back for the same reason!  Surely it prints more than copy paper!  Anyone else had this issue or am I missing something?  Many thanks in advance. 

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HP Recommended

@MMC7 

 

 Product Specifications for the HP DeskJet 2724 All-in-One Printer (7FR50B)

Paper Handling

Media types
Plain paper, Photo paper, Brochure paper
Media weight supported (metric)
A4: 60 to 90 g/m²; HP envelopes: 75 to 90 g/m²; HP cards: up to 200 g/m²; HP 10 x 15 cm photo paper: up to 300 g/m²

 

Should, though the weight is right at the limit so your printing preferences / Media (type of paper) selection is important.

 

Open

User Guide

Load paper - starting on Page 12

AND

Page 15

 

Embedded Web Server (EWS)

 

 Note:  This option is not applicable to printers connected via a USB printer cable (no network connection).

 

 

If the printer is on the network,

If the EWS feature is supported on your printer,

Use the Embedded Web Server (EWS) to view / configure your printer.

NOTE:  Laser printer options in EWS are very different from those offered in InkJet Printers.

 

Open your favorite browser > type / enter Printer IP address into URL / Address bar

Tab Settings > Preferences > Tray and Paper Management

If applicable, check the Advanced section (at the bottom of the Tray and Paper Management menu)

Click Apply to save changes

 

NOTE:  If the size of the Paper Size is not in the Drop-down menu, Select Custom (likely the last selection in the list)

 

NOTE:  EWS is also available in HP Smart

 

 

Reminder:  Options are Printer Dependent

EWS_9025_Preferences_Tray_and_Paper_Management_All_2EWS_9025_Preferences_Tray_and_Paper_Management_All_2

 

Look for a paper type that is "thicker" than plain paper but not photo paper (the two types are not interchangeable).

 

For example,

Brochure paper, Card (Index)

 

What else?

 

 

Set the Preferences - Windows

 

NoteIgnore this section when not relevant – for example, when using Word > Mailings > Envelopes

 

Check / enable the printer as the “Default Printer”

 

Settings > Devices > Printers and scanners

UNCHECK (clear box) Let Windows manage my default printer

Select (Left-Click) your printer from the list of printers > Manage > Set as Default

 

 

  1. Select and adjust settings in each category for the Media (kind of paper), source (tray), and paper size.

 

Settings > Devices > Printers and scanners

Left-Click on (your) Printer > Manage > Printing Preferences

 

Next

Tab Printing Shortcuts > Click / Highlight your preferred shortcut > Click Apply > Click OK to exit

 

NOTE - Make changes to a Shortcut

  • Select a shortcut and adjust the settings for paper, source (tray), other settings / Tabs
  • Scan Menu for HP Scan >>  If there is a More > section, check / adjust settings in the sub-sections > Click OK to save sub-menu changes
  • If supported, save the edited shortcut or use “Save As” or “Create Custom Shortcut” to save as a new / different file name
  • Click OK to save the setup

 

 

Printer  Home Page - References and Resources – Learn about your Printer  - Solve Problems

 “Things that are your printer”

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, User Guides / Manuals, Product Information (Specifications), more

When the website support page opens, Select (as available) a Category > Topic > Subtopic

HP DeskJet 2724 All-in-One Printer

 

 

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Reminder:  The Community is not an HP business group.

Our Community is comprised of volunteers - people who own and use HP devices.

Click Thumbs Up to say Thank You.

Question Resolved / Answered, Click "Accept as Solution" .

 

 

 

 

 

 

Dragon-Fur

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