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×InformationHP Solution Center Adobe Flash player error
Please check this document to find the workaround solution for Print and Scan - HP Solution Center not working : Adobe Flash Player Error and Unable to scan
InformationFix Windows 10 Update IssuesResolve Windows 10 or update issues on HP computer or printer– Click Here
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TRYING TO PRINT ON CARD!
12-19-2020 11:47 AM

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This is a new printer and it's not allowing anything thicker than copy paper through! I'm trying to feed 200 gsm card through (which I was told is OK), and it keeps jamming. Won't this printer print anything thicker than ordinary copy paper? I've just sent another 2700 series one back for the same reason! Surely it prints more than copy paper! Anyone else had this issue or am I missing something? Many thanks in advance.
12-19-2020 01:01 PM

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Product Specifications for the HP DeskJet 2724 All-in-One Printer (7FR50B)
Paper Handling
Media types | Plain paper, Photo paper, Brochure paper |
Media weight supported (metric) | A4: 60 to 90 g/m²; HP envelopes: 75 to 90 g/m²; HP cards: up to 200 g/m²; HP 10 x 15 cm photo paper: up to 300 g/m² |
Should, though the weight is right at the limit so your printing preferences / Media (type of paper) selection is important.
Open
Load paper - starting on Page 12
AND
Page 15
Embedded Web Server (EWS)
Note: This option is not applicable to printers connected via a USB printer cable (no network connection).
If the printer is on the network,
If the EWS feature is supported on your printer,
Use the Embedded Web Server (EWS) to view / configure your printer.
NOTE: Laser printer options in EWS are very different from those offered in InkJet Printers.
Open your favorite browser > type / enter Printer IP address into URL / Address bar
Tab Settings > Preferences > Tray and Paper Management
If applicable, check the Advanced section (at the bottom of the Tray and Paper Management menu)
Click Apply to save changes
NOTE: If the size of the Paper Size is not in the Drop-down menu, Select Custom (likely the last selection in the list)
NOTE: EWS is also available in HP Smart
Reminder: Options are Printer Dependent
EWS_9025_Preferences_Tray_and_Paper_Management_All_2
Look for a paper type that is "thicker" than plain paper but not photo paper (the two types are not interchangeable).
For example,
Brochure paper, Card (Index)
What else?
Set the Preferences - Windows
Note: Ignore this section when not relevant – for example, when using Word > Mailings > Envelopes
Check / enable the printer as the “Default Printer”
Settings > Devices > Printers and scanners
UNCHECK (clear box) Let Windows manage my default printer
Select (Left-Click) your printer from the list of printers > Manage > Set as Default
- Select and adjust settings in each category for the Media (kind of paper), source (tray), and paper size.
Settings > Devices > Printers and scanners
Left-Click on (your) Printer > Manage > Printing Preferences
Next
Tab Printing Shortcuts > Click / Highlight your preferred shortcut > Click Apply > Click OK to exit
NOTE - Make changes to a Shortcut
- Select a shortcut and adjust the settings for paper, source (tray), other settings / Tabs
- Scan Menu for HP Scan >> If there is a More > section, check / adjust settings in the sub-sections > Click OK to save sub-menu changes
- If supported, save the edited shortcut or use “Save As” or “Create Custom Shortcut” to save as a new / different file name
- Click OK to save the setup
Printer Home Page - References and Resources – Learn about your Printer - Solve Problems
“Things that are your printer”
NOTE: Content depends on device type and Operating System
Categories: Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, User Guides / Manuals, Product Information (Specifications), more
When the website support page opens, Select (as available) a Category > Topic > Subtopic
HP DeskJet 2724 All-in-One Printer
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