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HP Recommended
MacBook Pro
macOS 10.15 Catalina

A paperclip jammed the Tango X paper feed and was removed.  Now the feed does not work properly.  Is there a way to confirm the jam is clear or service the feeder?

1 REPLY 1
HP Recommended

@GLSteveS

 

Welcome to the HP Support Community.

 

I recommend you to contact the HP Support Team regarding this as this could be a hardware issue.

 

Link: www.hp.com/contacthp/

 

Note:  Select the country accordingly to get the contact details for support.

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Accept as solution" button, that'll help us and others see that we've got the answers!

 

Thanks!

Have a great day!

 


I am an HP Employee

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