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‎03-11-2021 10:42 AM

HP Recommended
Product: Office jet pro 6978

Cartridge cradle is stuck to the right. Also says paper jam but there is not a paper jam. 

Category:
1 REPLY 1

‎03-14-2021 05:47 AM

HP Recommended

@Jkc3

 

Welcome to HP Support Community


I would like to help

 

Please follow the instructions in this Link: https://support.hp.com/in-en/document/c05079673 and keep me posted how it goes

 

Thank you


If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.

KrazyToad
I Am An HP Employee

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