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10-19-2020 06:06 PM
The printer doesn't print. The carriage doesn't seem to move,however when i pull the plug and put it back in ,the carraige does move. It also does not go off with the regular off button. It has to be unplugged.
10-23-2020 04:42 AM
@Dov3, Welcome to the HP Support Community!
This seems like a hardware issue with the printer. Kindly perform the steps mentioned in this document - 'Carriage Jam' or 'E3' Error Displays
Also, check for any paper jams inside the printer - A 'Paper Jam' Message Displays for HP Officejet 4400 (K410), Deskjet Ink Advantage (K209), and Deskj...
Re-insert the ink cartridges and try printing.
Note: HP recommends connecting the printer directly to a wall outlet rather than a surge protector or a power strip.
Hope this helps! Keep me posted.
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