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‎07-18-2022 09:41 AM

HP Recommended
Product: HP LaserJet Enterprise flow MFP M830z NFC/Wireless Direct

Papers jam at the top document feeder every time I try to feed pages with my expense receipts taped on them.  Should this be happening?  My old scanner took them fine, but the new upgraded one does not...?

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1 ACCEPTED SOLUTION

Accepted Solutions

‎07-19-2022 06:48 AM

HP Recommended

Printers/copiers are tested with the media listed in the Users manual.  I have never seen documents with taped receipts as an acceptable media in any manufacturer's manual.  Document feeders may exceed their listed media capabilities.  If so, it is a bonus.  Consult your Users manual.

 

Forum volunteer.  I am not representing HP. 

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1 REPLY 1

‎07-19-2022 06:48 AM

HP Recommended

Printers/copiers are tested with the media listed in the Users manual.  I have never seen documents with taped receipts as an acceptable media in any manufacturer's manual.  Document feeders may exceed their listed media capabilities.  If so, it is a bonus.  Consult your Users manual.

 

Forum volunteer.  I am not representing HP. 

1 person found this reply helpful
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