-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Printers
- Printer Paper Jams & Feed Issues
- Top Document Feeder Jams with Taped Receipts on Page

Create an account on the HP Community to personalize your profile and ask a question
07-18-2022 09:41 AM
Papers jam at the top document feeder every time I try to feed pages with my expense receipts taped on them. Should this be happening? My old scanner took them fine, but the new upgraded one does not...?
Solved! Go to Solution.
Accepted Solutions
07-19-2022 06:48 AM
Printers/copiers are tested with the media listed in the Users manual. I have never seen documents with taped receipts as an acceptable media in any manufacturer's manual. Document feeders may exceed their listed media capabilities. If so, it is a bonus. Consult your Users manual.
Forum volunteer. I am not representing HP.
07-19-2022 06:48 AM
Printers/copiers are tested with the media listed in the Users manual. I have never seen documents with taped receipts as an acceptable media in any manufacturer's manual. Document feeders may exceed their listed media capabilities. If so, it is a bonus. Consult your Users manual.
Forum volunteer. I am not representing HP.