-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Printers
- Printer Paper Jams & Feed Issues
- Top Feeder

Create an account on the HP Community to personalize your profile and ask a question
Your account also allows you to connect with HP support faster, access a personal dashboard to manage all of your devices in one place, view warranty information, case status and more.
It has been a while since anyone has replied. Simply ask a new question if you would like to start the discussion again.
05-05-2022 02:25 PM
Product: HP OfficeJet Pro 8740 All-in-One Printer
Operating System: Microsoft Windows 10 (64-bit)
In our office we have to copy many pages for our books and for our employees. We don't have time to copy one page at a time. Our Top feeder which is suppose to copy multi pages just stopped working. No errors, no issues when we ran diagnostics on it. It just doesn't even acknowledge it has papers in it to copy, I automatically goes to glass. There is not any setting which will allow us to set it to top feeder, or any feeder at all. It will not scan either. At wits end! If we buy another printer because of this we will not buy HP, we have struggled with both our printers.
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for?
Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.