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09-30-2022 08:37 AM
Welcome to the HP Support Community.
I understand that you are facing issues with your printer. I'd like to help!
What is the exact issue? Could you elaborate more?
May I have the exact model name of the product? Refer to this document for steps to find the product details. Do not share any of your personal information such as serial, phone number, email ID, etc.
I am an HP Employee
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