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HP Recommended
Envy 6032
Other

The printer starts printing and stops at about 1/5th of the page. I’ve made the pdf into a jpg, used my phone iPad and MacBook, the printer just stops and makes it stupid jingle that it’s done. I’ve been trying to contact HP but they make me use the dumb virtual agent anydkeep sending me down the loop. No phone nr to be found anywhere. I have warranty and I would like to speak with someone how much is that to ask

1 REPLY 1
HP Recommended

@Ferry2, Welcome to the HP Support Community! I’m here to help.

 

To assist you better,

  • Which application are you trying to print from?
  • Have you tried printing different types of documents like PDF, Word, or Webpages and check if the issue persists?
  • Try making a standalone copy from the flatbed glass and check if that works. By this, we can conclude if this is a hardware or a driver issue.

 

Keep me posted.

 

KUMAR0307
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.