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‎01-22-2022 12:10 AM

HP Recommended
Product: HP ENVY 110 e-All-in-One Printer - D411a
Operating System: Android 9.0 Pie

I can no longer change the layout of where i print ebay labels. Printer just prints in the middle of the page. I have changed no settings it just stopped working. I print onto labels, 4 to a A4 sheet. It used to just print to top left but it has stopped doing that now. No idea how to sort it. There is only orientation option and colour or black or white not set up. Please help this is infuriating and wasting lots of ink and paper!

Category:
1 REPLY 1

‎01-26-2022 01:51 AM

HP Recommended

 

 

@Dilly5

 

Welcome to the HP Support Community.

 

Uninstall and reinstall the HP Smart App and see if that helps.

 

Try a firmware update: https://support.hp.com/us-en/document/ish_1776648-1643972-16

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

 

Thanks!

 

Have a great day!

 


I am an HP Employee

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