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‎02-20-2023 02:47 PM

HP Recommended
Operating System: Microsoft Windows 10 (64-bit)

MFP M479fdw - I am unable to get #10 envelopes to print correctly from Tray 2.  Tray 1 prints fine.  Tray 2 either shows no image on envelope or image is shifted and bleeds off of envelope.  I have tried multiple settings adjustments with no luck.  I need to print more than 10 envelopes at a time - which is the limit for Tray 1.

Category:
3 REPLIES 3

‎02-27-2023 08:17 AM

HP Recommended

Check the specs, most smaller printers Do not support envelopes from tray 2 due to feeding issues.

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I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



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‎02-27-2023 10:53 AM

HP Recommended

The Laser Jet Pro MFP M479fdw according to the manual does have the ability to print from the main tray (tray 2).  I was able to get envelopes to run through the tray 2 feeder - however the alignment was off and changing settings in the printer profile did not remedy the situation.

 

My smaller Office Jet ink jet printer that I used previously was able to run envelopes through the main paper tray and did not have to be run in small batches via the manual tray.

 

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‎02-27-2023 11:52 AM

HP Recommended

Is the print offset or skewed? Trying to narrow down between a possible hardware feed issue or a driver setup issue. My assumption is that you have set the paper settings on the printer itself to paper size:# 10 envelope and paper type envelope.

If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



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