Unable to print pictures says no paper

[swd12]

My picture paper is not showing up so I cannot print pictures. 

[Dragon-Fur]

@swd12 

Welcome to the HP Community Forum.

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@swd12 wrote:

Product:   HP ENVY Photo 7855 All-in-One Printer 

Operating System:  Unknown

Software / Application:  Unknown

Connection Type:  Unknown

My picture paper is not showing up so I cannot print pictures. 

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 Product Specifications for the HP ENVY Photo 7855 All-in-One Printer (K7R96A)

Paper Handling

and

Media Weights Supported, By Paper Path (metric)

Tray 1: A4: 75 to 90 g/m²; HP envelopes: 75 to 90 g/m²; HP Photo Paper: up to 300 g/m²; HP 10 x 15 cm photo paper: up to 300 g/m²

"Paper not showing up" might be the result of the printer not being aware of the paper size / type.

Reminder:  HP smart Mobile requires that the paper size / type be selected before the content is opened to be printed.

Without knowing the Operating System / version or the software / application you are using,

I suggest you unload-load the paper in the printer > Modify / Edit / Check the Tray and Paper settings

Examples

Check / Adjust the Paper Size & Type settings in the Embedded Web Server (EWS) - Tray and Paper

Retain_Printing_Preferences_18

and

Example - Envy Photo 7855 - Tray and Paper

EWS_7855_Preferences_Tray_and_Paper_Management_All_1

=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=

References / Resources

HP Printer Home Page - References and Resources

Learn about your Printer  - Solve Problems

“Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), Supplies, and more

Open

HP ENVY Photo 7855 All-in-One Printer 

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