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    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
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    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
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HP Recommended
LaserJet Pro MFP M127fw

WHEN TRYING TO SCAN, PRINTER WILL NOT GRAB THE PAPER AND GET ERROR MESSAGE PAPER JAM.

LASERJET PRO MFP M127fw.  Could it be the rubber rollers need to be replaced?

1 REPLY 1
HP Recommended

Depending on how much you have used it, they might just be dirty, they can be cleaned with a lint free cloth dampened with water.

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